Frequently Asked Questions About Lavender Laundry
What are your hours?
We are open from 7 a.m. - 9 p.m. weekdays, 5:00 a.m. - 9:00 p.m. weekends. The last load is 8:00 p.m.
Do you have any large machines for comforters?
Yes, we have several large machines to handle larger items.
What type of payment do your machines take?
We take coins, mobile payment, credit and debit cards.
Do you have wi-fi?
Yes, we have free wi-fi.
What if I forget my detergent?
We have vending machines that sell detergent.
Wash and Fold Questions:
What is the turnaround time for wash and fold?
We will have your clothes ready in 24 - 48 hours.
What kind of detergent do you use?
Ecos, Tide, Gain.
What if I want my clothes washed a certain way?
We will wash your laundry according to your preferences.
Do you wash my clothes by themselves?
Yes. We never wash your clothes with anyone else's.
Pickup and Delivery:
What days do you have pickup/delivery?
We provide service Monday-Sunday from 9 a.m. - 7 p.m.
What if I can't be home when you do pickup laundry service?
You can leave your bag of clothes on your porch, backyard, behind the gate, with the apartment manager, or in an unlocked garage. Just tell us in the software where your clothes will be located.
What is the turnaround time?
We will have your clean clothes back to you 24 -48 hours later.