​Frequently Asked Questions About Lavender Laundry

Laundromat Questions:

We are open from 7 a.m. - 9 p.m. weekdays, 5:00 a.m. - 9:00 p.m. weekends. The last load is 8:00 p.m.

Yes, we have several large machines to handle larger items.

We take coins, mobile payment, credit and debit cards.

Yes, we have free wi-fi.

We have vending machines that sell detergent.

We are only responsible for the cost of the wash and fold price. We are not responsible for the damages that happens during washing and drying. Damage refund is limited to $100. In order to receive reimbursement, any damaged items must be reported in writing to lavlaundryservice@gmail.com within seven (7) days of the delivery of the completed order. Photos of damaged items must be included in any emailed claim. All claims are reviewed on a case-by-case basis. All decisions on damaged items are in lavender laundry's sole discretion and are final.

Wash and Fold Questions:

We will have your clothes ready in 24 - 48 hours.

Ecos, Tide, Gain.

We will wash your laundry according to your preferences.

Yes. We never wash your clothes with anyone else's.

Pickup and Delivery:

We provide service Monday-Sunday from 9 a.m. - 7 p.m.

You can leave your bag of clothes on your porch, backyard, behind the gate, with the apartment manager, or in an unlocked garage. Just tell us in the software where your clothes will be located.

We will have your clean clothes back to you 24 -48 hours later.